Shipping policy

Order processing

Orders are processed within 2 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM PT or on weekends and holidays begin processing the next business day. You'll receive a confirmation email with tracking once your order ships.

Where we ship

We currently ship within the United States only.

Rates and delivery times

Shipping cost is calculated at checkout based on your address and the option you select. Estimated delivery after dispatch is 3–7 business days for standard shipping. Delivery estimates are not guaranteed and may be affected by carrier delays.

Tracking

Once your order ships, we'll email you a tracking number. Please allow up to 48 hours for tracking to begin updating.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We aren't responsible for orders sent to an incorrectly entered address. If a package is returned as undeliverable, we'll reach out to arrange reshipment; additional shipping charges may apply.

Lost, delayed, or damaged packages

If your order hasn't arrived within 10 business days of the shipping confirmation, or arrives damaged, email us at support@afterain.co and we'll make it right. Claims for lost or damaged packages may need to be filed with the carrier.

Questions

Email us at support@afterain.co — or see our Contact page.